Healthcare payer meets RPA
Like all insurers, health plans must find ways to cut costs, increase quality and improve customer satisfaction. See how RPA helps everyone get there faster..
Finance & Accounting processes
Find out how blending AI/Cognitive technology with RPA helped one of our customers to deliver 3x faster cycle times, with more than 50% cost reduction.
Payable automation efficiency
Optimizing the accounts payable (AP) process has been a difficult and frustrating undertaking for many companies. Find out how automation solves this problem.
Flexible & adaptive
The RPI solution delivers flexibility and adaptability benefits. Changes in transaction volumes from growth, acquisition or consolidation are easily accommodated .
About RPA
Powering the era of digital transformation with Automation 360 RPA
Robotic Process Automation (RPA) is Process technology that’s easy for anyone to use to automate digital tasks.
Why should I implement RPA?
Robotic Process Automation has a positive snowball effect on business operations and outcomes. RPA delivers measurable business benefits right out of the gate—think cost reduction, greater accuracy, delivery speed—then continues to add value as it picks up momentum and spreads across the organization. RPA improves business outcomes like customer satisfaction and enables competitive advantages by freeing humans to do what they do best—solving problems, improving processes, conducting analysis, and other value-added work—resulting in higher employee engagement and new revenue opportunities..
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Greater Productivity
RPA bots create step-change in employee productivity by accelerating workflows and enabling more work to get done by executing processes independently. In document-intensive industries like financial services, insurance and in the public sector, RPA bots can handle form filling and claims processing all hands-free.
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Greater Accuracy
With 100% accuracy there is no rework and near-perfect compliance. Automating with RPA is enabling industries such as finance, healthcare and life sciences to leverage the reliability of bots to achieve strict compliance standards. Robotic Process Automation in accounting is enabling new levels of speed and precision in order-to-cash and procure-to-pay processes.
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AI
When artificial intelligence (AI) is combined with RPA to create Intelligent Automation, automating extends by an order of magnitude, able to draw on the 80% of enterprise data that’s unstructured. In procure-to-pay, automate invoice processing of non-standard vendor invoices. In insurance, automate extracting claims data and detecting potential fraud. In HR, automate request intake by understanding the employee’s intent.
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Scalability
RPA enables high-volume business processes to be more elastic and able to adapt in uncertain times and changing environments. Flexibly handle any workload—planned or unplanned—by expanding your Digital Workforce the moment it’s required. Now imagine it being so simple, so intuitive, that anyone can do it.
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Optimize resource use.
To achieve high efficiency in business operations, you need to eliminate the risk of errors. This risk is significantly elevated with tedious tasks as humans tend to succumb to boredom and make silly mistakes when carrying out repetitive acts. These tasks are often undertaken with less interest and therefore, suboptimal vigilance. RPA can be used in these cases to replace humans and assign them tasks that are worthy of their time and effort. By optimizing the use of human resources, companies can get significant tasks done with least resistance from employees who were worn out by repetitive ones..
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Introduce adaptability and flexibility to processes
Robotic Process Automation tends to introduce flexibility to business operations. The capacity of RPA systems to adapt to conditions and situations deems them useful in businesses where parts of a constant process change in particular RPA systems have the inbuilt intelligence to make these tiny changes in their working, thus freeing human resources for more useful work. Studies have shown that when humans are asked to make small changes in daily tasks they are habitual of, they will often forget making the modifications. RPA programs are installed on servers to combat this challenge, making processes flexible and scalable in case the demand shoots or the scope of a process expands..
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Aim for cost-effectiveness
RPA tools along with workflow tools can prove to be a game-changer for businesses. Both tools don’t compete with each other- as is the popular notion- instead, complete each other. The program awaits a signal from the workflow tool to perform a specific job, and upon receiving the message, the programs perform the task and feeds the process back to the workflow tool. In essence, RPA and workflow tools round each other off and complete the circuit needed for cost-effectiveness.
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Improve communication
Replace document creation tools with RPA, as it is better equipped to carry out your critical communication processes through its intelligence. RPA can make changes in single documents with triggers along with processes and effect these changes throughout other documents, thus releasing the pressure on employees to manually update files and make tiny edits. These processes can ensure the end users, representatives, and on-field workers receive the latest information, every time!
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Discover automated responses and triggers
ypically, every RPA system has scheduling capabilities and even though it operates way beyond the scope of a scheduler, it assists managers with completely automated and semi-automated scheduling. In the former scenario, it only triggers and responds when a particular event takes place- mostly a human activity such as a click. In the case of unattended automation, the trigger does not need to be a human action but can be anything such as an email or a document. Businesses can identify specific areas in their operations that can be wholly or partly automated with the use of triggers and responses.
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Implement RPA hassle-free
RPA implementation does not require setting up an API, which saves businesses huge costs and time. Robotic process automation comes with its own set of Graphical User Interfaces – ones that are easier to use and need little technical expertise. RPA systems can perform the same operations humans do such as clicks, keystrokes, pressing buttons, and so on, through the same UI.
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Error-free operations
With RPA, this benefit comes as a no-brainer. Process automation eliminates costly mistakes – those that lead to false analytics and poor decision making. RPA helps businesses introduce precision in their operations and makes monotonous processes error-free. An obvious benefit of this is when there is no missing, or mistaken customer information & service reps face no hassles serving customers in a personalized fashion. However, even a slight disturbance to the customer can ruin their experience with your business – a risk that becomes negligible with RPA.
Reduce costs and improve customer experience by automating RPA
Robotic Process Automation (RPA) is Process technology that’s easy for anyone to use to automate digital tasks.
Harness Artificial Intelligence (AI)
Services
What are the business benefits of RPA?
Robotic process automation streamlines workflows, which makes organizations more profitable, flexible, and responsive. It also increases employee satisfaction, engagement, and productivity by removing mundane tasks from their workdays.
Reduced cost
By automating tasks, cost savings of nearly 30% can be achieved . Fortunately, robotic process automation (RPA) involves nothing of the sort, except perhaps for the efficiency part. There aren’t really even any robots involved in this automation software.
Better customer experience
By automating tasks, cost savings of nearly 30% can be achieved. Artificial Intelligence and automation let modern jobs become more fluid and ensures freedom for employees from high-volume mundane administrative work. .
Lower operational risk
By By eliminating human errors such as tiredness or lack of knowledge, RPA reduces the rate of errors thereby providing a lower level of operational risk.
Artificial Intelligence and automation
This can free up the workforce of an organization to continue to drive innovation in key performance areas such as customer service, and product development, and ultimately contribute to the bottom-line of the business.
Regulatory compliance and governance
Automation solution embeds compliance and governance controls, such as authorised roles and the segregation of duties. In addition, archived log files that document the details of all automation activities minimize the cost and disruption of compliance audits
Approval and exception resolution
Approval activity is streamlined in the AP solution by rules-based, auto-approved, workflow criteria that limits human involvement to specific approval situations. Exceptions are triggered by data that does not conform to automated workflow criteria for routing, matching and circulation actions
Automation
Global businesses use end-to-end automation to achieve rapid ROI at optimal total cost of ownership.
R P A
Benefits of Robotic Process Automation in Business Perspectives
The Robotic Process Automation is a software program which runs on an end user's pc, laptop or mobile device. It is a sequence of commands which are executed by Bots under some defined set of business rules.
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